Refund policy

RETURN/EXCHANGE POLICY

  • All returns/exchanges must be made within 14 days from the date you receive your order.

 

  • We will accept exchanges for orders of the wrong (style, size or color). We will allow a return for an exchange as long as the item is unused/unworn with labels, tags and original packaging within 14 days. PLEASE CONTACT US BEFORE ATTEMPTING TO RETURN ANY PRODUCTS.

 

  • Items purchased through promotions may be final sale, and therefore not eligible for exchanges or returns. 

 

  • NO RETURNS on undergarment items. Example (Socks, pajamas, body shapers, panties, bras, etc.) These items are FINAL SALE

 

 

REFUND POLICY

If you are not satisfied with our products (Not quality problem), you can choose to be refunded the cost you paid for any of your initially order items if they have been returned in original condition.

 

Please contact customer service for refund assistance at elegantdiamond20@yahoo.com